AI ROI benchmark · Executive and administrative work
Executive and administrative AI ROI benchmark
A planning model for meeting synthesis, briefing documents, and routine communication with clear confidentiality boundaries.
Modeled result
This is a planning scenario, not a market average. Replace every input before making a purchase decision.
| Current labor on the workflow | 220 hours/month |
|---|---|
| Loaded labor cost | $110/hour |
| Share suitable for AI assistance | 30% |
| Productivity lift on that share | 22% |
| Savings realized in practice | 50% |
| Software and usage cost | $400/month |
Monthly gross value = current hours × loaded cost × addressable share × productivity lift × realization rate. Net value subtracts software cost. Capacity has value only if the business can redeploy it, avoid new cost, or produce more useful work.
Run your own numbersWhere to use it
Good pilot candidates
- Draft meeting summaries from approved recordings
- Build briefing documents from supplied sources
- Prepare routine communication for review
Keep a human decision
- Send sensitive messages without approval
- Upload board, personnel, or deal data to unapproved systems
Evidence and limits
Writing and workplace experiments support faster document work, not better executive decisions. This estimate counts saved preparation time only.
- Experimental Evidence on the Productivity Effects of Generative Artificial IntelligenceScience · Published 2023-07-13
In preregistered writing tasks with 453 college-educated professionals, ChatGPT reduced completion time by 40% and raised rated output quality by 18%.
- Generative AI in Real-World WorkplacesMicrosoft Research · Published 2024-07-31
A set of randomized field experiments across more than 6,000 workers found AI access increased document editing but did not establish a universal company-level ROI.
Read the full methodology, compare the other function benchmarks, or test a 30-day pilot against your own baseline.